The Port of Bergen is Norway's second-biggest port, and has 8 shore power installations – 5 for low voltage and 3 for high voltage. These installations follow global standards: IEC 80005-3 for low voltage and IEC 80005-1 for high voltage.
Plug Bergen AS is a joint-venture owned 50/50 by the Port of Bergen and Plug AS.
Shore power from Plug has a Guarantee of Origin (GoO) and is 100% renewable. This ensures that power comes from renewable energy sources like hydro- and wind power.
Fixed prices:
The fixed prices above applies when the connection to shore power is started within one hour of arrival or agreed time. In case of delays, an hourly cost of NOK 1 900 per hour applies.
Cancellation fees:
In case of a request later than four weeks before the port call, there will be an administration fee of NOK 15 000. If connection to shore power is not possible as a result of faults or other circumstances related to the onshore power facility of Plug Bergen, no fees will apply.
Ordering
The agent or shipping company states whether shore power is to be used when booking a berth (typically 2-3 years in advance). This is done directly to the Port of Bergen on https://bergenhavn.no/en/cruise-en/booking-system/
This order is not binding but is used as a basis for planning the season.
Confirmation
No later than four weeks before ETA, the agent/shipping company must confirm to Port of Bergen that the ship will have shore power at the port call in question. It must also be stated whether the ship will have ordinary connection, first call test or commissioning. Port of Bergen will forward to operations@plugport.no and ensure that the agent/shipping company has received information about terms and prices.
When first call or commissioning, it is particularly important that a dialogue is established between technical personnel onboard the ship and operations in Plug.
In case of cancellations or confirmations after the four-week deadline, a fee will apply (see price list).
When booking later than four weeks before arrival, Plug Bergen cannot guarantee delivery of shore power at the relevant port of call.
For any technical inquiries, please contact operations@plugport.no
Dokken
Skolten
Nykirkekaien
Festningskaien
Hurtigruten Quay
Skolten
Bontelabo
Jekteviken
Low voltage 7.2 MVA (14 supply pits)
High voltage 48.0 MVA (5 supply pits)